You are here > Home > FAQs > FAQs on insurance

Thursday 23 February 2012 |

Private Roads
Private Roads

What we do

Private Roads Services Ltd ("PRS") provides services to residents' associations and companies responsible for private roads and estates in England and Wales.

We offer our own insurance scheme, a book on the law, extensive online resources for members, and a "starter pack" for residents seeking to form an association or company.

FAQs on insurance


Q2.1 Who are the insurers for the PRS scheme?

  • A. The insurers are Ansvar Insurance, a business division of Ecclesiastical Insurance Office plc.  (Until the end of 2010, Ansvar were a subsidiary of Ecclesiastical;  now, as a result of a restructuring exercise, they are part of Ecclesiastical.)

Q2.2 Why have you chosen Ansvar Insurance?

  • A. Ansvar have a strong reputation in the "not-for-profit" sector - that is, charities and other bodies which do not trade at a profit. They are ethical insurers, and are approachable, helpful and efficient.  The scheme has been a great success for our clients and indeed for PRS, since it enables us to offer high-quality cover at very competitive rates.

Q2.3 Why is the policy called "Charity Connect"?

  • A. This is simply a convenient name.  Many not-for-profit organisations are charities.  However, many others are not. Residents' associations and companies responsible for private roads are not charities. For the purposes of our scheme the Schedule amends the Policy Document so as to make absolutely clear that it applies.

Q2.4 How does the scheme work?

  • A. Briefly, we are agents for Ansvar, and in carefully-defined circumstances we have their authority to initiate insurance contracts on their behalf.  When queries arise, we consult the insurers.  Requests for quotations, applications for insurance cover, and queries about the scheme, should thus be addressed to us rather than to Ansvar.

Q2.5 How do we apply?

  • A. You can use the online form to apply for PRS membership and/or insurance cover (you can have either or both) or, if you prefer to fill in a paper form, we can send you one.  Just let us know.  Before you apply, please make sure you're familiar with our Terms and Conditions, and read our Regulatory information page.

Q2.6 What if we just want a quotation?

  • A. No problem - please use the quick quotation form in the panel on the right.  (Please don't use our online application form if you just want a quote.)

Q2.7 Which sections of the policy are activated under the PRS scheme?

  • A. Sections 3 ("All risks" - i.e. property damage cover);  8 (public and products liability - i.e. cover against claims relating to accidents, etc); 10 (property owners' liability) and 20 (legal expenses).   In addition we can offer cover under section 20 (Trustees indemnity) and 7 (employers liability).  Please see our Insurance pages for a fuller explanation.

Q2.8 What do we have to disclose when we apply for insurance cover?

  • A. An insurance contract is legally a contract "of the utmost good faith", and a person seeking insurance must make full and fair disclosure, so that the insurers can assess the risk and decide whether to accept it, and if so on what terms.  Hazards such as ponds, streams, bridges, and unusual features such as railway crossings should thus be disclosed.  Please feel free to consult us for guidance if you are not sure.

Q2.9 Does the existence of a hazard mean that the insurers will be unable to offer cover?

  • A. Not at all.  They are able to offer cover in most cases, though they will expect to see sensible steps being taken to reduce risk, e.g. by fencing a pond which might be a danger to small children. That said, some features present a problem because the risk is difficult to quantify.  For example, without a report from an expert it may be impossible to tell how likely an ancient bridge is to fail when subjected to modern traffic, and therefore impossible (unless you obtain a report from an expert) for the insurers to fix a fair premium for accepting the risk.

Q2.10 What about private roads and estates in Scotland and Northern Ireland?

  • A. We can offer cover in such cases, subject to the approval of the insurers.  (However, we don't feel able to offer PRS membership, since Scotland has its own legal system, and the law in Northern Ireland may also be somewhat different.)

Q2.11 Our road has a "pumping station", to raise foul water to the level of the nearest public sewer.  Does this matter?

  • A. Provided you can say "Yes" to the conditions mentioned in paragraph 15 of the Statement of Facts form, under the sub-heading of Statement of Facts, we would expect to be able to offer cover on standard terms.

Q2.12 Our road doesn't have a hard surface.  Does this matter?

  • A. No, except that the excess which applies to claims for third party damage (typically a motorist who claims that his car has been damaged by a rut or pot-hole) is increased from £100 to £500. Just answer "No" on the Statement of Facts form, and let us know in a separate note that the road is unsurfaced.  (But you should bear in mind that if the surface is so bad that it is positively hazardous, the insurers would expect action to be taken to reduce the risk.)

Q2.13 We don't own "our" road - we have tried without success to trace the owner.  Is there any need to insure it?

  • A. If you are looking after the road, even though you don't own it, you may be held legally liable for accidents and other claims.  So there is a risk to be insured against. Insurance is not a legal requirement, but it's certainly wise - particularly public liability cover.

Q2.14 Is PRS insurance subject to tax?

  • A. Yes, we are obliged to charge IPT (insurance premium tax).  On 4 January 2011 the rate increased from 5% to 6%.  The rates quoted on this website and in our literature include tax.

Q2.15 Should I disclose things like special conditions imposed in relation to a committee member's personal travel insurance?  They don't seem relevant to insurance for our road!

  • A.  Yes, they should be disclosed, though brief details will suffice in the first instance.  We can then confirm with the insurers that it doesn't affect cover for your road.

Q2.16 Is PRS insurance the cheapest cover available?

  • We offer high-quality cover at very competitive rates.  However, if cost is your only criterion, you may find there is a slight advantage in a policy with lower limits of indemnity.  We believe that it is still possible to find policies with a public liability limit of £1M;  though whether it is wise to buy one is perhaps a different matter.  We suggest that you compare not just the cost, but the scope of the cover offered, the limits of indemnity, and the reputation of the insurer, before making a decision.

Q2.17 Can we insure against our road wearing out?

  • Insurance is about risk.  Wear and tear is not a risk but a certainty.  So the answer is that insurance cannot help, but that you should build up funds gradually, over a period of time, to pay for resurfacing.


Last Updated: 12 October 2011


  • Ansvar logo




  • Quick Quote

    Your name

    Name of association/company

    Position (e.g.Secretary)

    Your address

    Number of properties in the road

    Level of public liability cover required

    Level of Trustees Indemnity cover required

    Date when your present policy expires, if you have one

    Please enter any other comments or requests in the box below. Don't forget to include your email address if you would like a response by email