Terms and conditions

General terms and conditions

1. PRS membership is open to active residents’ associations and companies in residential private roads and estates England and Wales, and to groups of residents in such roads aiming to form an  association or company.  (Membership is not open to private individuals.)

2. Applications for membership (and requests to renew membership) are accepted at our discretion.  There is an annual fee of £50 for all members, payable in advance. Membership is subject to these Terms and Conditions.  Membership may be started at any time, but will in each case run to the end of a month.

3. A small number of residents’ associations and companies makes use of managing agents. We regret that we are unable to accept applications for membership made through managing agents.

4. Residents’ associations and companies with which we deal must provide and use a single contact agreed by us; that is, a resident in the road who has access to and familiarity with the internet and email facilities, willing and able to act on behalf of the association or company, through whom all communications with us will be channelled. It is the responsibility of the agreed contact to make sure this rule (our “one contact only” rule) is understood and observed by all other residents. We don’t undertake to respond to or retain communicsations from anyone other than the agreed contact:  such communications will be deleted on receipt.

5. A change of contact will take effect if and when expressly agreed by us but not otherwise. Requests for a change of contact should contain the name (first name + last name) of the proposed new contact, a postal address and an email address, confirmati0n that he or she will abide by our terms and conditions, and a date (we suggest 28 days ahead) when the proposed change will take effect.

6. Information, guidance and the precedents and other material on our website are given in good faith, and we make every reasonable effort to ensure that it is accurate and reliable; but no liability can be accepted for errors and omissions.  Advice is given on the basis of the information supplied to us and is given in good faith.  We make every reasonable effort to ensure that it is accurate and reliable; but no liability can be accepted for errors and omissions.

7. We reserve the right to alter these Terms and Conditions at any time and without notice, in order to meet changing circumstances, or regulatory requirements, or for any other reason.  We also reserve the right to cancel membership, with or without prior notice or warning, for breach of these Terms and Conditions or misuse of PRS copyright material.

Distance selling

8. Books supplied by post are subject to the “distance selling” Regulations (the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2014, SI 2013/3134), which are the result of an EU directive).  Sales can be cancelled and the book returned in good condition, within 14 days, for a full refund. Please see below on cancellation.


Digital products and cancellation

9. “Digital products” are products which don’t exist in physical form, but which are stored in the seller’s computer and can be downloaded to your computer (or smart phone or tablet) when you buy them.

10.  The legal position on cancelling sales of digital products is governed by the above Regulations.  See particularly regulations 30, 31 and 37.

11. Unlike physical goods, digital products can’t be returned to the seller in any meaningful sense; so the Regulations provides that, as a matter of law, you can either

  • Pay for a digital product and wait for 14 days, during which time you can cancel the contract and get your money back. If you don’t cancel within the 14 days your right to cancel expires, and it will no longer be possible to get your money back. We will then send you the product. Or
  • Give up your right to cancel at the outset, and receive the product immediately.

12. We think that few people will choose the first option, so our online shop assumes that you would prefer to give up the right to cancel and have the product immediately.  But please let us know, before making any payments, if you would prefer the 14-day option. This will mean (a) that we will take payment, but you won’t receive the digital product  for 14 days, and (b) during the 14 days you can cancel if you wish, and we will then return the payment in full.

13. If you choose the first option, you can cancel within the 14 days without giving any reason. We will then reimburse the purchase price in full (via PayPal unless agreed otherwise). To cancel, you just need to inform us (Private Roads Services Ltd) of Barnwell Farm, Station Road, Marsh Gibbon, Bicester, Oxon, OX27 0HN, 01865 522468, email support@privateroads.co.uk of your decision to cancel, by means of a clear written statement (e.g. a letter sent by post or an e-mail). You can print off and use the model cancellation form below, but it isn’t obligatory.


14. It is the responsibility of the agreed contact to make sure that limitations on the use of PRS copyright material are respected, and that if membership ceases all PRS copyright material which may not be retained, whether on computers or in paper form, is gathered together and destroyed.

15.  Advice given is copyright Private Roads Services Ltd.  Recipients may make reasonable use of it for the protection of the rights and interests, but may not otherwise publish it without our express written consent.

Advice from Andrew Barsby

16. These terms apply to written advice from Private Roads Services Ltd which is drafted and signed by Andrew Barsby.

17. Although Andrew Barsby is qualified as a  barrister he is not entitled to practise as a barrister and does not hold a practising  certificate.  He is not subject to the rules which regulate practising barristers. 

18. This limits the services he can provide.  He cannot exercise rights of audience in the law courts. People would have only limited rights to complain about him to anyone else.

19. The Legal Ombudsman, which can adjudicate on complaints about poor service by practising barristers, cannot consider any complaint against him.  However, people can complain to the Bar Standards Board.

20. He is  not covered by professional indemnity insurance.